Owner is very responsive. Since I wasn’t given the right order, owner quickly responded with macaroons to compensate. The after sales service is good nonetheless.👍🏻
I initially put a 3 star review for Annabella Patisserie because i received a frozen cake and i thought that it was not fresh. I am writing this review to tell that this company really cares about their customer's satisfaction. They called to apologise and informed me that all cakes are baked on the day of delivery but because of some logistic issue the cake was sent frozen and they will take care of it in future. They also send me some Macarons to compensate for my loss. I really appreciate their behavior towards their customer and their attitude to own the mistake and learn from it to do better in future.
My family love the cake! Its light and not too sweet. the colour and design of the cake is what I'm looking for, for my baby's mini 100 days celebration. Good thing delivery was before the celebration as cannot choose timing.
Cake was nice. Cake deco wal also nice. Timely delivery
Wonderful! Even my kids love to eat the cake~ Recommended and will buy again! :)