Got the beautiful macarons for self-made wedding hamper. Other than the hassel of having to go all the way to bukit batok to collect, it was a beautiful addition to my hamper. Can't comment on the taste though.
Wedding Bride & Groom Character Macarons | 4pcs Elegant Gift Box with Transparent Sleeve
Cute and yummy wedding macaroons as thank you gift for my wedding zoom guests
Great macaroons and on time delivery!
Ordered the macarons for wedding favours and there was no where to choose the flavours on the order page (to date, we can't tell what flavours they were - they're just sweet, apart from the heart shape one being rose flavour), and there was no follow up on the flavours either.
The delivery window is so long (and me having to be out running errands the day before my wedding, when the macarons were scheduled to be delivered - a 10 or so hours delivery window is really too long). With no calls prior to delivery, the driver ended up leaving my macarons with a neighbor I've never ever spoken to. HUGE RISK.
One day later, an Annabella driver sent an image of the macarons hanging on the gate of a HDB unit that's not mine. Sent the image to the wrong person...
I'm better off getting macarons from TWG.
Firstly Congratulations to the newly wed!
Thanks for your kind feedback
1) Flavour selection : We have informed our IT Vendor to implement flavour selection for such product, it will be implemented in next few days
2) Flavour follow up: We have Whatsapp Messenger Email and Phone channel to support customer's request, let us know if there are any delays in assisting your request, we will definitely improve on this
3) Pastel Color - Less Sweet Macarons: We have been producing this range of macarons for many years, it is less intense in flavour, and less sweet. But we note that there are preference for more intense flavours, which we also produce for our customers. We will review in introduce them soon.
4) Delivery : We engaged our delivery riders to perform delivery, the selected time is 11am-5pm (6hr window) for Free Delivery. Since then, we have also introduced 3hr delivery window with a fees. We will work with the riders to improve the delivery service.
Lastly, we would like to offer our service recovery to you please, we have new product newly launched, and we hope to send you a box complimentary from us.
Please do not hesitate to give me a call if you would like to discuss further, we appreciate your feedback.