The cake ordered was lychee and I wanted click 1 hr pick up.and once payment was deducted it immediately went to delivery in 3 days at Bukit Batok.no option was given to change.from 6.30 to 8pm all your insta,watsapp and fb was message no answer .no reply.in end i made my way down to another outlet where they said wat can they do,its online order.explain my invoice paid,staff called another manager who gave option to take specific cake off the rack.overall poor interface online,zero customer service post sales and only payment was deducted.i will never order here again
The cake was the tastiest I've tasted in a very long time.. even tested my sugar after a couple of hours and was under acceptable levels for a type 2 diabetic.. will definitely order again..
Was looking to get some Raya gifts for our neighbours and decided on their butter pandan cakes because of the superb customer service’s prompt replies. Pleasantly surprised that the packaging was well thought with cutleries, raya cards and gift bags.
The first time when I ordered this cake it was perfect... The 2nd time when I ordered it the crunchy hazelnut wasn't crunchy it was like air had gone in... The cake was delicious but the hazelnut crunchy part ruined it... I wish they were more consistent with the quality of the hazelnut crunchy part... Other than that it is delicious...